The best-run medical clinics have a Backlyner. Yours can too.

A dedicated remote team member, powered by Backlyne's infrastructure — taking the right tasks off your team's plate so everyone can do their best work.
Your Backlyner answers your phones
All incoming calls or just overflow — however you need it.
Your Backlyner processes your prescriptions
Full processing, pre-approvals, or SOAP-attached to records — all based on your guidelines.
Your Backlyner manages your schedule
No double-books, no-shows, or missed callbacks slipping through.
Your Backlyner handles your admin
SOAP notes, lab records, clinical workflows and more. Consistently taken care of.
Your Backlyner follows up with your clients
Rechecks, wellness plans, post-visit care — every patient touched, nothing forgotten.
What to Expect On Your 30-Minute Call
Let's Talk — No Commitment
Let's explore what you need and show you what's possible
A dedicated remote team member, powered by Backlyne's infrastructure — taking the right tasks off your team's plate so everyone can do their best work.
Your Backlyner answers your phones
Scale your team fast, without sacrificing quality or culture.
Your Backlyner processes your prescriptions
World-class nearshore talent that makes financial sense.
Your Backlyner manages your schedule
You’re not just a client, you’re part of the process,
every step of the way.
Your Backlyner handles your clinical workflows & admin
Low turnover ensures consistent, high-quality support.
Your Backlyner follows up with your clients
A people-first culture that shows up in everything we do.
What to Expect On Your 30-Minute Call
We know your tech stack
Trusted by over +150 clinics nationwide
Our teams integrate effortlessly with your systems to deliver a frictionless support experience.

The Numbers Don’t Lie

Behind every number is a clinic and a team that feels the difference Backlyne brings.
See how it works
NPS
+
12
Average increase in client satisfaction with Backlyne
Gross Sales
+
22
%
Average revenue growth with Backlyne
Client Retention
+
79
%
More clients
staying long term with your practice
First Call Resolution
+
95
%
Of calls handled without involving your on-site staff
Savings
Up to
+
50
%
Half the cost

of a local hire
NPS
+
12
Average increase in client
satisfaction with Backlyne
Gross Sales
+
22
%
Average revenue growth with Backlyne
Client Retention
+
79
%
More clients
staying long term with your practice
First Call Resolution
+
95
%
Of calls handled without involving your on-site staff
Savings
Up to
50
%
Half the cost

of a local hire

What Our Clients Say

Trusted by medical professionals who care.
“Backlyne has made my life as a Medical Director so much easier. Not only do you answer almost 100 phone calls a day, but you book appointments, answer emails and handle our online pharmacy. You free up my in-house staff to focus on the patients in the building and allow us to deliver much better care. You have helped us develop significant process improvements and we are a better team with Backlyne as part of that team!”
Dr. Michele P.
Medical Director
 — 
Mill Brook Clinic
“Backlyne came in to help us gain more bandwidth in our clinic and it has gone remarkably well! The onboarding steps and thorough commitment to build out new communication channels and SOPs was the key. We have worked seamlessly with Sascha and Kayla and our pet parents haven't missed a beat!”
Dr. Christopher S.
Owner & DVM
 — 
Simmons Clinic
“Backlyne has transformed the way we operate, offering timely, dedicated support that scales with our needs. Their willingness to consistently go above and beyond ensures our in-person visits are seamless. We couldn't be more grateful for the professionalism and dedication they bring to our daily operations.”
Dr. Douglas Cifranick
Owner & DVM
 — 
WoofDoctor on Wheels